Returns

Updated 5 October 2026

You can return or exchange a product within 14 days of delivery.

How to return

1. Fill in the return form below.
2. Within 24 hours (on business days) we will contact you and tell you where and how to send the product.
3. Once we receive and check it, we refund within 14 days to the account you paid from. If you paid the courier, enter your bank account in the form.

You can also call +370 618 44441 or email info@feellife.lt.

Return conditions

• The product is unused, undamaged and in its original condition (apart from changes caused by inspecting it).
• It is complete and in its original, undamaged packaging.
• The buyer pays the return shipping for non-defective goods; the seller pays for defective goods.

What cannot be returned

For health protection and hygiene reasons, goods whose sealed packaging was opened after delivery cannot be returned: inhalers, masks, mouthpieces, medication cups and nebulising modules (Lithuanian Civil Code Art. 6.228¹⁰).

Defective goods

If a product is defective, we will replace it, reduce the price or refund within 14 days of receiving your claim, and we pay the return shipping. Returns follow the Lithuanian Civil Code and the Retail Trade Rules.

Return form

Order number Delivery date (optional) Full name Email Phone Bank account (if you paid the courier) Items returned and quantity

Reason

Not suitableDefective productWrong item sentOther

Comment (optional) I agree to the terms of sale and privacy policy

Send return form