Terms of sale

Updated 5 October 2026

1. General provisions

These terms are a legal document binding on the buyer and the seller and set the conditions for buying goods in the feellife.lt online shop. Seller: UAB Salanetas, company code 303324811, VAT number LT100008644410, registered office Žalumos g. 13, Gegužių k., Šiauliai district, LT-78308, Lithuania. Phone +370 618 44441, email info@feellife.lt.

Before placing an order the buyer must read these terms and the privacy policy. By ticking the consent box and placing an order the buyer confirms acceptance.

2. Concluding the contract

• The sales contract is concluded when the buyer puts goods in the cart, chooses the delivery method, enters their details, chooses the payment method, accepts these terms and clicks “Place order”.
• Legally capable natural persons, legal entities and their authorised representatives may buy. Minors aged 14 to 18 may buy only with a parent's or guardian's consent, unless they use their own earnings.
• The contract is valid until both parties fulfil their obligations. Orders are stored in the seller's database.

3. Prices and payment

• Prices are in euros and include VAT. The delivery price is shown in the cart before the order is placed.
• You can pay via Paysera by online banking or payment card or, when choosing a courier, pay the courier on delivery (extra 0,99 €). See Payment.
• The buyer must pay within 3 business days of placing the order. If payment is not received in that time, the order is cancelled.
• A buyer who chose to pay the courier must pay when accepting the parcel. If they do not, the order is treated as cancelled.

4. Buyer's rights

• To buy goods in the online shop under these terms.
• To withdraw from the contract and return goods within 14 days of receipt, except for the exceptions in Art. 6.228¹⁰ of the Lithuanian Civil Code. See Returns.
• If goods are defective, to demand replacement, a price reduction or a refund (Civil Code Art. 6.363).
• To refer a dispute to the State Consumer Rights Protection Authority, Vilniaus g. 25, 01402 Vilnius, phone +370 5 262 67 51, email tarnyba@vvtat.lt, www.vvtat.lt. We recommend contacting us first at info@feellife.lt.

5. Buyer's obligations

• To provide correct and complete details for the order.
• To pay for the order on time using the chosen method.
• When returning goods, to send them at their own cost unless agreed otherwise with the seller.
• Product photos are illustrative: colours, markings or dimensions may differ slightly. Product properties are given in the descriptions.

6. Seller's rights

• To suspend or stop the online shop temporarily for technical or other important reasons without prior notice.
• To cancel an order if payment is not received within 3 business days.
• If ordered goods cannot be delivered, to offer an equivalent product and, if the buyer declines, to refund the payment within 3 business days.
• To withhold a refund until the returned goods are received.

7. Seller's obligations

• To deliver goods by the chosen method to the given address within the stated times.
• To refund within 14 days of receiving returned goods.
• To replace defective goods, reduce their price or refund within 14 days of receiving the claim.
• To process the buyer's personal data in line with Lithuanian and EU law.

8. Delivery

• Delivery methods, times and prices are given on the Delivery page and in the cart.
• Goods are dispatched within 24 business hours of payment, or of placing the order when paying the courier.
• On receipt the buyer must inspect the parcel, note any damage or missing items in the courier's document and inform the seller straight away. Otherwise the seller is not liable for external damage, except for manufacturing defects or faults that cannot be seen on inspection.

9. Returns

• Goods may be returned within 14 days of delivery. They must be unused, undamaged, in their original condition, complete and in the original packaging.
• For health protection and hygiene reasons, goods whose sealed packaging has been opened cannot be returned: inhalers, masks, mouthpieces, medication cups and nebulising modules.
• The buyer pays the return shipping for non-defective goods; the seller pays for defective goods.
• Money is refunded to the account used for payment within 14 days of receiving the returned goods.

10. Warranty

Goods carry the manufacturer's warranty stated in the product description and warranty card. The warranty does not cover damage caused by improper use, care or mechanical damage.

11. Liability

• The buyer is responsible for the accuracy of the details provided and for the consequences of incorrect details.
• The inhaler is a medical device. Read the instructions before use. Medicines and doses for inhalation are prescribed by a doctor.
• The parties are liable for breach of contract under Lithuanian law.

12. Notices

The seller sends notices to the email address given by the buyer. The buyer sends notices and questions to info@feellife.lt or calls +370 618 44441.

13. Final provisions

The seller may change these terms. An order is governed by the terms in force when it was placed. Disputes are settled by negotiation or, failing that, under Lithuanian law.